I don't think it's all about service culture, which can come off cold or even mildly (or strongly) aggressive. I don't think Ringo or Jihen ever went overboard with that. They don't say "hey guys!" to their audience, but then they don't say "forgive our rudeness in interrupting your day!"
I do think Ringo overdoes her modesty and formality in interviews. But then those always seem like very controlled conversations. I remember once someone asking her what she likes to eat, and she seemed almost overwhelmed by the question before admitting "tofu." That was definitely an off-the-script moment.
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